Terms & Conditions
(1) Definitions and interpretation
In this agreement “we” means Sree Nellai Halwa (and “us” and “our” shall be construed accordingly); and “you” means the one browsing our site, and is a potential custom or is already one be (and “your” shall be construed accordingly).
In this agreement, the following definitions shall apply:
“agreement” means the terms and conditions that we agree to, below;
“order” means your order for products made via the site;
“products” means goods which may be purchased by you from the site;
“site” means the website at www.sreenellaihalwa.com or any successor site operated by us from time to time.
(2) This Agreement
The advertising of products on the site constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. The orders you place via the website becomes a contract us bother together only after we accept the order.
In order to enter into this Agreement with us, you will need to take the following steps:
You must add any the products you wish to purchase to your shopping cart, and then proceed to the checkout;
You must select your preferred method of delivery and confirm your Order and your consent to the terms of this Agreement;
You will be transferred to the payment gateway and the gateway will handle your payment;
We will send you an acknowledgment and confirm your order.
Please note that we will not file a copy of this agreement. We may update the version of this Agreement on the site from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of this agreement for your records.
The only language in which we offer this agreement is English.
Before you place your order, you will have the opportunity of identifying whether you have made any input errors by reviewing your shopping cart. You may correct those input errors before placing your order.
(3) About us
This website is operated by Sree Nellai Halwa, Tirunelveli, India .
(4) The Products
The products and services listed in Sree Nellai Halwa are Indian authentic supplements related which falls under the category of snacks and food. These products or services are manufactured at our own facility.
(5) Price and payment
Prices for products are quoted on the site. The site contains a large number of Products and it is always possible that some of the products listed on the site may be incorrectly priced. We will verify prices as part of our sale procedures so that a product’s correct price will be stated in the second acknowledgment/when you pay for the product.
In addition to the price of the products, you will have to pay a delivery charge, which will be as stated in the second acknowledgment when you pay for the product. We may withhold the products and/or terminate this agreement if the price is not received from you in full, on time, in cleared funds.
Payment for all products must be made by credit/debit card/Netbanking account OR any method detailed on the site from time to time.
Prices for products are liable to change at any time, but changes will not affect agreements which have come into force.
We will arrange for the products to be delivered to the address for delivery indicated in your order.
We will use reasonable endeavours to deliver products on or before the date for delivery set out in our second acknowledgement or, if no date is set out in our second acknowledgement, within 5 days of the date of our second acknowledgement. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 5 days of the later of receipt of payment and the date of our second acknowledgement.
Customer is responsible for the customs clearance in the respective destinations and please check whether this product is allowed to enter in to your country before placing the order. We will not refund any amount if the shipment is returned by the customs. We will keep the receipt of Despatch and it should be treated as the document of proof for the despatch.
(7) Risk and Title
The products will be at your risk from the time of despatch. Ownership of the products will only pass to you after we receive full payment of all sums due in respect of the Products (including delivery charges).
(8) Consumer Rights
You may cancel this agreement at any time within 2 working days after the day you received the products (subject to the limitations set out below).
You will not have any such right insofar as this Agreement relates to: (i) the products which have been unsealed by you; (ii) the products which are specifically manufactured as per your order and consent; or (iii) the herbs collected and processed for you.
If you cancel this agreement on this basis, you must inform us in writing and return the products to us immediately, in the same condition in which you received them. Products returned by you within the 2 working day period referred to above will be refunded in full (including the cost of sending the products to you).
A photo copy of the product with damages shown or capturing your complaints should be shared with us to start the refund process. Refund will be processed solely depending upon our acceptance of your complaint.
(9) Defective Products
You may also cancel this agreement if the products supplied are defective.
Products returned by you because of a defect will be refunded in full (including the cost of sending the products to you, and the cost of returning the products to us). Alternatively, if we and you agree, we may supply you with a replacement or substitute product.
(10) Refunds and Cancelation
Any of the order placed with Sreenellaihalwa.com will be subject to cancelation before shipping. Any cancelation request should reach us before the shipping of the products. This will not apply to custom packaged products that are packed specially for a customer. In such cases cancellation will not be entertained. If the order was cancelled before shipment the refund will be 100%. Any refund request will get processed with in a day of accepting the cancelation policy.
If you cancel this agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 10 days of the day we received your notice of cancellation.
We warrant to you that any product you purchase through the site will be of satisfactory quality.
You warrant to us that: you have full authority, power and capacity to enter into this agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are at least 18 years old; the information provided in the order is accurate; and you will be able to accept delivery of the products as contemplated in this agreement.
Subject to the warranties set out in above, to the maximum extent permitted by applicable law we disclaim all warranties with respect to the products, whether express or implied.
(12) Limitations of liability
Nothing in this agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability. Subject to this: (i) our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.
All the information we stored on the customer will be private to SreeNellaiHalwa.com and will not be shared with any other parties. All Personal identifiable Information (PII) are handled in a secured way and will not be exposed to any other parties. Website is SSL enabled to secured the transaction details. We will not store credit/debit/bank account details.
(14) User Data Deletion
In case you want to delete the account associated with our website, please our contact us page. You will be excluded in all further communications.
(15) General terms
Images of products on the site are for illustrative purposes; actual products may differ from such images.
This agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any agreement which we have entered into with you.
If any provision of this agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.
No waiver of any term, provision, or condition of this agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this agreement.
You may not assign, charge, sub-contract or otherwise transfer this agreement, or any of your rights or obligations arising under this agreement. Any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer this agreement, or any of our rights or obligations arising under this agreement, at any time – providing such action does not serve to reduce the guarantees benefiting you under this agreement. This agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The rights of the parties to terminate, rescinds, or agree any amendment, variation, waiver or settlement under this agreement is not subject to the consent of any person who is not a party to this agreement.
This agreement contains the complete agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.
All the prices stated on the website are inclusive of Shipping Charges.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may update this policy from time to time. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from (Website launch date).
What we collect
We may collect the following information:
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or getting in touch with over a call.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.